Matt, thank you for the prompt service with my computer. Even though we had to wait on the parts to be shipped, I saved half the time of sending it back from the place of purchase. I felt very comfortable leaving my personal computer and information with you and would highly recommend your business to anyone in need of PC assistance. Thanks again!
-Victoria Saxby, President, Executive Health & Fitness
I had an interaction with PC Alternatives after I was given very high price quotes from GeekSquad and other local PC Repair shops. PC Alternatives was the lowest quote ($175 cheaper than Geek Squad) and they were extremely accommodating on the phone. I spoke with Matt Norment and he was particularly helpful. I recommend PC Alternatives to anyone in need of computer repair. Their prices are fair, service is friendly, and they offered same day service at no extra charge. Please take my advice. PC Alternatives is your best bet for honest prices and emphasis on customer satisfaction.
-Jerry
"I've been working with Matt for years now. He and his staff really helped me out when they saved information off of my corrupt hard drive. I would have been lost without that data! Matt is prompt, professional and very personable to work with."
- Ash Gilpin, President, Eyepinch
If you want personal and professional service with a quick, efficient turn around time, then PC Alternatives is the place for you. Compare their prices and timeline to the Geek Squad and PC Alternatives beats them hands down. You are not dealing with just anybody, you are dealing directly with the owner. I highly recommend PC Alternatives to everyone. You will be glad you did. I was.
-Valerie, Virginia Beach
"I am an extremely satisfied customer because PC Alternatives responded immediately to what I deemed as an emergency situation. They handled my situation swiftly, professionaly and made sure that every issue I was having was fixed. I felt that they were personally concerned with my situation, went above and beyond the call of duty, and they were there every step of the way"
-Jon, Virginia Beach
"I am so pleased with the service that I received from Matt Norment and his technicians. After having difficulty with some hardware on my computer, I contacted PC Alternatives and I was back up and running in no time! From the initial call, to the speedy on site service, I was impressed with their professionalism and knowledge. Matt even called me a few days later to make sure that everything was still running smoothly. I would absolutely recommend PC Alternatives to ANYONE for computer hardware, software or security needs. Thanks for the great service and follow up! PC Alternatives is a GREAT VALUE!"
-Jason, Virginia Beach
"Matt is an extremely professional individual with a great personality and work ethic. My family has directly worked with Matt and have always been extremely satisfied with the work that he and his team provide on an everyday basis. I personally recommend Matt to anyone I come across that may possibly have a need for on-site PC support and services, Hardware/Software updates, Virus and Security Implementations, Consulting, etc.....He is a must have for your computer support needs."
-Mike, Virginia Beach
"Matt is extremely knowledgable in his field of work. He was able to troubleshoot all of my computer problems and promptly and efficiently correct all issues that concerned me. He is very competitive in his prices, and in fact, meets and/or beats other on-site comptuer support companies. I have referred him to my clients, friends and family who have all been satisified with his services. I HIGHLY recommend Matt's company, PC Alternatives, to anyone experiencing computer problems. You and your company will not be disappointed."
-Eric, Virginia Beach
"PC Alternatives is a TCE* Business Member...and boy do they have great deals on new Dell computer systems. So, if you are in the market to purchase a computer at a great price, connect with Matt (CEO). Also, his Technician - Antony Beach serviced my home computer and resolved all of my major computer issues!"
-Francis Harrison, TCE
I just want to say "thank you" for your help in upgrading my computer's memory, solving the noise problem, and cleaning out the CPU of 3+ years of accumulated dust and debris. Though it has been less than 24 hours since this work was performed, the computer is running smoothly and quietly. I also appreciate your availability by phone to help with fine tuning the size of the icons on the screen. PC Alternatives is in my phone book and I will call again when needed.
-Barbara Dudley
Matt, I am the person who brought in the HP G60 laptop that was full of viruses a couple week ago, and you did a restore on it - after issues with the Windows code because you weren't aware that I had Windows 7 upgrade installed. Well, after arriving back home in Wisconsin, I installed the Windows 7 upgrade (and its updates) and all went well. I have also installed most of the software that I originally had in the unit and up to this point, everything seems to be working well.I just wanted to bring you up to date and thank you for you fine efforts in resolving my laptop problems.
-Gene Santoski, Wisconsin
I just wanted to personally thank you for a job well done on Mia's LCD screen. I'm really happy with the work and will be sure to refer people your way. Thanks for everything and good luck in the business. Perhaps we will see you around. Respectfully yours....
-Mike Gangi, Tampa Florida
PC Alternatives is a TCE* Business Member...and boy do they have great deals on new Dell computer systems. So, if you are in the market to purchase a computer at a great price, connect with Matt (CEO). Also, his Technician - Antony Beach serviced my home computer and resolved all of my major computer issues!
– Francina Harrison, *The Career Engineers
"I am so pleased with the service that I received from Matt Norment and his technicians. After having difficulty with some hardware on my computer, I contacted PC Alternatives and I was back up and running in no time! From the initial call, to the speedy on site service, I was impressed with their professionalism and knowledge. Matt even called me a few days later to make sure that everything was still running smoothly. I would absolutely recommend PC Alternatives to ANYONE for computer hardware, software or security needs. Thanks for the great service and follow up! PC Alternatives is a GREAT VALUE!" Sincerely,
-
Trudy Cucinotta"
"Matt is an extremely professional individual with a great personality and work ethic. My family has directly worked with Matt and have always been extremely satisfied with the work that he and his team provide on an everyday basis. I personally recommend Matt to anyone I come across that may possibly have a need for on-site PC support and services, Hardware/Software updates, Virus and Security Implementations, Consulting, etc.....He is a must have for your computer support needs."
-Amanda Wilkerson
"I am an extremely satisfied customer because PC Alternatives responded immediately to what I deemed as an emergency situation. They handled my situation swiftly, professionaly and made sure that every issue I was having was fixed. I felt that they were personally concerned with my situation, went above and beyond the call of duty, and they were there every step of the way"
- Stephanie Roese, Virginia Beach
"I spent a pleasant half-hour in the waiting area watching TV while Matt added memory to my computer. He came out at one point to ask a question about something that popped up, went back and took care of that matter, and 10 minutes later I was on my way home with a revitalized laptop. The computer is performing like it did when brand new. Thanks, Matt, I'm really pleased"
- Linda Schoenhoff, Virginia Beach
"PC Alternatives has taken care of my computer problems for a number of years--I have known Matt Norment personally for a dozen years or more and he and his staff are always readily available. Many times my computer problem has been solved by phone. Their work is precise and accurate and done with a smile. They are great people to deal with and I am delighted to recommend them fully without reservation"
- Arthur S. Kaplan, MD
"Matt is extremely knowledgable in his field of work. He was able to troubleshoot all of my computer problems and promptly and efficiently correct all issues that concerned me. He is very competitive in his prices, and in fact, meets and/or beats other on-site comptuer support companies. I have referred him to my clients, friends and family who have all been satisified with his services. I HIGHLY recommend Matt's company, PC Alternatives, to anyone experiencing computer problems. You and your company will not be disappointed."
- Kimberly Johnson, Coldwell Banker Realtor
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